Customers please note, all orders ship from our Australian warehouse.
Free Shipping
- Receive FREE International Express shipping on all New Zealand on orders over $200.
- Free Shipping uses Australia Post International Express.
Shipping Rates
- An International Express flat rate of $30 will be charged on all orders under $200.
- All orders ship via Australia Post International Express.
The qualifying order total amounts and shipping rates mentioned above are inclusive of GST.
Next Business Day Dispatch
- Orders are typically dispatched on the next business day Monday to Friday, excluding Australian National and Queensland public holidays.
- Orders are dispatched from our warehouse in Brisbane, Australia.
- Please note it may take 2-3 business days to dispatch your order during peak shopping periods and there may be additional delays during and after major sale events.
- The dispatch of orders is subject to stock availability and payment authorisation.
Parcel Tracking
At the time of dispatch an order update email will be sent to advise you that the tracking number has been added to your order. As your parcel is processed through Australia Post, you will be emailed tracking links via the Australia Post tracking system, or please use the link http://auspost.com.au/track.
Monitor the tracking advice to know when to expect your delivery. Initial delivery times are estimates and dependent on our third-party supplier, Australia Post. Timeframes are updated during transit and can be monitored through the tracking link emailed to you at the time of dispatch. Factors outside of our control, including but are not limited to weather and unforeseeable circumstances, may cause delays to delivery times.
Signature Required
Our shipping method is “signature required”. If you would like the courier to be given “authority to leave” the parcel at your address, please message us or add a note to your order or make this change when your tracking email is sent to you from Australia Post.
